Frequently Asked Questions
Have questions? We've got answers.
How do credits work exactly?
Each unique page you screenshot costs 1 credit. If you screenshot the same page again, it's served from cache for free. Credits from your monthly allowance stack up and never expire.
What are the 5 free credits?
Every new user gets 5 free credits when they sign up. These never expire and can be used to test our service before choosing a plan.
What happens if I run out of credits?
If you run out of credits, you can purchase additional credits at $0.005 per credit, or upgrade to a higher plan for better value.
How long does it take to generate a screenshot?
Screenshots are typically generated within 2-5 seconds. Cached screenshots are served instantly.
What are the image dimensions?
Our default output is 1200x630 pixels, which is optimized for Open Graph and social media sharing. Custom dimensions are available on Pro plans.
Is there a rate limit?
Yes, we have reasonable rate limits to ensure service quality. Hobby plans have basic limits, while Pro plans offer higher limits for bulk usage.
Can I screenshot private pages?
No, our service only captures publicly accessible websites. We cannot screenshot password-protected or private content.
Ready to get started?
Sign up today and get 5 free credits to try our service.